PRIVACY POLICY
We recognize and understand the importance of data privacy, no one would want their personal information to go into the wrong hands, hence this privacy policy will help you to understand the procedure of how we collect, store, use, and share your data.
By providing your personal information, you agree that the information may be used by KHELO and if you don’t agree to such, then you must not provide your personal information. But by doing such, we may not be able to communicate with you or provide you with products or certain services. In such cases, we will cancel your purchase order and notify you regarding it at that time. Contact us if you wish to make any inquiries regarding this Privacy Policy.
We use your data to provide you with the information, products, and services that you purchase from us and communicate with you regarding those purchases, starting from the delivery of it to any questions/queries about your purchase.
The type of information we will collect will purely depend on the interaction with them. Personal information may include:
- Name
- Date of birth
- Contact details including telephone numbers
- Current address
- Email address
- Gender
- Personal identification information
- Payment details, such as your credit card/ bank account details/ digital payment/ cash on delivery
- Marketing and Communications Data which include preferences in receiving marketing from us and our third parties and your communication preferences.
How we collect your information
We may collect your information through direct interactions, such as filling out forms or corresponding with us by phone, email, or otherwise. This includes certain actions such as when applying for a purchase, requesting technical assistance, etc.
Also, KHELO DHAKA follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
As well as the use of cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Security
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your details on a secure server. We use firewalls on our servers.